From the first visit
to the final fold
One team carries the project from your door to the last adjustment. Here is what to expect.
Five steps. One point of contact. A schedule agreed with you.
Home visit
We come to you. We look at the light through the day, the architecture, the furniture and how the room is used. We bring fabric books and hardware samples, and we listen more than we talk. Most decisions are made here.
What we need from you: an hour, and the rooms as you live in them.
Measurement
Our technicians measure every opening, ceiling height and obstruction, check outlets for motorization and the ceiling structure for tracks. Nothing is estimated from a plan.
What we need from you: access, and your electrician's contact if motors are planned.
Design
You receive a project, not a quote: fabric, fullness, heading, hardware, automation and finish, room by room, with a price and an installation date. Samples come to your home so you see the fabric in your own light.
What we need from you: a decision, in your own time.
Atelier
Fabric is cut and sewn in Winter Garden by our own seamstresses. Patterns are matched, hems weighted, headings hand-finished. Every piece is checked against the measurement sheet before it leaves.
What we need from you: nothing. We'll send a note when the pieces are ready.
Installation
Our installers hang, dress and steam every panel, set motors and limits, and walk through the house with you. We explain care and any agreed follow-up arrangements at handover.
What we need from you: a morning, and the rooms clear at the windows.
